Terms of Service

Please read these terms carefully before using our platform

Effective Date: 1 June 2026

Last Updated: 1 June 2026

Welcome to Stonebridge HotelTech Insights ("we", "our", "us"). By accessing or using our website and services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you must not use our platform.

1. Acceptance of Terms

These Terms of Service constitute a legally binding agreement between you and Stonebridge HotelTech Insights. By creating an account, browsing our content, downloading resources, or engaging with our platform in any manner, you acknowledge that you have read, understood, and agree to be bound by these terms, as well as our Privacy Policy.

We reserve the right to update or modify these terms at any time without prior notice. Your continued use of the platform following any changes indicates your acceptance of the new terms. We recommend reviewing this page periodically to stay informed of updates.

If you are accessing our services on behalf of an organisation, you represent and warrant that you have the authority to bind that organisation to these terms, and references to "you" shall refer to both you individually and the organisation you represent.

2. Description of Service

Stonebridge HotelTech Insights provides comprehensive reviews, comparisons, and analysis of hotel technology platforms, with particular focus on upsell and ancillary revenue solutions such as Oaky, Roomdex, and their alternatives. Our platform serves hotel managers, property owners, and hospitality professionals across the United Kingdom and Europe.

We deliver unbiased evaluations, market insights, feature breakdowns, and consultative guidance to help you make informed decisions about technology investments for your property. Our content includes written articles, comparison tables, case studies, and expert commentary based on eight years of industry research and analysis.

While we strive for accuracy and completeness, our reviews and recommendations are provided for informational purposes only. We do not guarantee specific outcomes or results from implementing any technology solution discussed on our platform. The decision to adopt any software or service remains entirely your own responsibility.

3. User Accounts and Registration

Certain features of our platform may require you to create an account. You agree to provide accurate, current, and complete information during registration and to update such information promptly if it changes. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You must notify us immediately of any unauthorised use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to comply with these security obligations.

We reserve the right to suspend or terminate your account if we believe you have violated these terms, engaged in fraudulent activity, or if your account has been inactive for an extended period.

4. Intellectual Property Rights

All content on the Stonebridge HotelTech Insights platform—including text, graphics, logos, images, videos, data compilations, and software—is the property of Stonebridge HotelTech Insights or our content suppliers and is protected by United Kingdom and international copyright laws.

The compilation, organisation, and display of content on our platform is our exclusive property and is protected by UK copyright and database rights. You may not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any of the material on our website without our prior written consent, except as follows:

Our company name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Stonebridge HotelTech Insights. You must not use such marks without our prior written permission.

5. Third-Party Links and Services

Our platform may contain links to third-party websites, services, or resources that are not owned or controlled by us—including direct links to Oaky, Roomdex, and other hotel technology providers we review. We provide these links for your convenience and do not endorse or assume responsibility for the content, privacy policies, or practices of any third-party sites or services.

When you access third-party websites, you do so at your own risk and should review their terms of service and privacy policies. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with third-party websites.

Some technology providers featured in our reviews may offer affiliate partnerships or referral arrangements. Where such relationships exist, we will disclose them transparently in accordance with UK advertising standards and our commitment to editorial integrity.

6. User Conduct and Prohibited Activities

You agree to use our platform only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, this platform by any third party. Prohibited activities include, but are not limited to:

We reserve the right to investigate violations of these terms and to take appropriate legal action, including reporting you to law enforcement authorities.

7. Content Accuracy and Disclaimers

While we invest significant effort in researching and verifying the information presented on our platform, technology evolves rapidly and vendor offerings change frequently. We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information, products, services, or related graphics contained on our platform.

Our reviews of Oaky, Roomdex, and other hotel technology platforms are based on publicly available information, vendor-supplied materials, user feedback, and our own analysis. We do not guarantee that every feature, pricing detail, or integration capability described remains current at the time you read it. You should always verify critical information directly with the vendor before making a purchasing decision.

The comparative analyses and recommendations we provide reflect our professional opinion but do not constitute financial, legal, or business advice. Each hotel or property management operation has unique needs, and what works well for one organisation may not suit another. We strongly recommend conducting your own due diligence, including requesting product demonstrations, checking references, and consulting with your own advisors before committing to any technology investment.

8. Limitation of Liability

To the fullest extent permitted by law, Stonebridge HotelTech Insights, its directors, employees, partners, agents, suppliers, or affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation loss of profits, data, use, goodwill, or other intangible losses, resulting from:

In no event shall our total liability to you for all claims arising out of or related to the use of, or inability to use, the platform exceed the amount you have paid us, if any, in the twelve months prior to the event giving rise to the liability, or one hundred pounds sterling (£100), whichever is greater.

Nothing in these terms shall exclude or limit our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded or limited under UK law.

9. Indemnification

You agree to defend, indemnify, and hold harmless Stonebridge HotelTech Insights and its officers, directors, employees, contractors, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable legal fees) arising out of or relating to your violation of these terms or your use of the platform, including but not limited to any use of the platform's content, services, and products other than as expressly authorised in these terms.

10. Governing Law and Jurisdiction

These Terms of Service and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales.

You irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with these terms or their subject matter or formation.

11. Severability and Waiver

If any provision of these terms is held to be invalid, illegal, or unenforceable under applicable law, such provision shall be deemed modified to the minimum extent necessary to make it valid, legal, and enforceable. If such modification is not possible, the relevant provision shall be deemed deleted. Any modification to or deletion of a provision shall not affect the validity and enforceability of the rest of these terms.

Our failure to enforce any right or provision of these terms will not be considered a waiver of those rights. Any waiver of any provision of these terms will be effective only if in writing and signed by us.

12. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms of Service at any time. What constitutes a material change will be determined at our discretion. If we make material changes, we will notify you by updating the date at the top of these terms and, where appropriate, by posting a notice on our platform or sending you an email notification.

By continuing to access or use our platform after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you must stop using the platform.

13. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices or agreements published by us on the platform, constitute the entire agreement between you and Stonebridge HotelTech Insights concerning the platform and supersede all prior or contemporaneous communications and proposals, whether oral or written, between you and us.

14. Contact Information

If you have any questions, concerns, or feedback regarding these Terms of Service, please contact us:

Stonebridge HotelTech Insights
42 Bishopsgate Lane
London, EC2M 4QD
United Kingdom
Email: legal@stonebridgehti.co.uk
Phone: +44 20 3874 5629

By using our platform, you acknowledge that you have read these Terms of Service, understand them, and agree to be bound by them. Thank you for choosing Stonebridge HotelTech Insights as your trusted source for hotel technology guidance.